The Office of Conflict Prevention and Resolution (formerly the Office of
Dispute Resolution) provides assistance throughout the Department and to its
contractors on using various types of Alternative
Dispute Resolution (ADR) to prevent and resolve disputes without
litigation.
The Director of the office offers training, provides system design support,
and acts as a consultant for all types of dispute resolution, ranging from
preventive techniques, such as partnering, differing professional opinion
processes and ombuds, to mediation in many types of disputes, such as
intellectual property, contracts, environmental, grants, equal employment
opportunity (Title VII), and whistleblower complaints.